Privacy Policy

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you:

• Create an account
• Purchase a subscription
• Sign up for a free trial
• Contact us
• Participate in quizzes or practice exams

We may collect:

• Full name
• Email address
• Phone number (if provided)
• Billing information
• Account login credentials
• Study activity and performance data

B. Automatically Collected Information

When you use our platform, we may automatically collect:

• IP address
• Device type and browser information
• Pages visited
• Time spent on pages
• Referral source
• Cookies and tracking technologies

This helps us improve user experience and platform performance.

C. Payment Information

Payments are processed through secure third-party providers (e.g., Stripe, PayPal, etc.). We do not store your full payment card details. Payment data is handled in accordance with the provider's privacy policies.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide access to study materials and features
• Process payments and subscriptions
• Improve content and user experience
• Track performance analytics
• Send service-related emails (e.g., password resets, billing notices)
• Send marketing communications (only if you opt in)
• Prevent fraud and maintain platform security

We do not sell your personal information.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve performance
• Deliver relevant content

You may disable cookies in your browser settings, but some features of the platform may not function properly.

4. Data Sharing

We may share limited information with:

• Payment processors
• Hosting providers
• Email service providers
• Analytics providers
• Legal authorities (if required by law)

All third-party providers are required to protect your information.

5. Data Retention

We retain your personal data:

• For as long as your account is active
• As necessary to provide services
• As required by law
• To resolve disputes or enforce agreements

You may request account deletion at any time.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from:

• Unauthorized access
• Data loss
• Misuse
• Alteration

However, no system is 100% secure.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Object to certain data uses
• Request data portability

To exercise your rights, contact us at: support@theexamhive.com

8. Children's Privacy

Exam Hive is not intended for children under 13. We do not knowingly collect personal information from children under 13. If such information is discovered, we will delete it promptly.

9. International Users

If you access Exam Hive from outside our country of operation, your information may be transferred and processed in other countries. By using our Services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date accordingly. Continued use of the Services after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Exam Hive
H&A Learning Systems
30 N Gould St Ste R, Sheridan, WY 82801
support@theexamhive.com